What happens on the call?
You tell me what you're building and where you're stuck. I ask questions, tell you straight what I see, and we leave with one next step. It's 30 minutes on video, with no pitch deck. If I'm not the right help, I'll say so.
Is this a coaching program?
No. There's no course and no program. It's a conversation with someone who's been in the hole and built his way out, and one next step at the end.
Do I have to share your faith?
No. My faith shapes how I work and I won't hide it, but I won't preach at you either.
Will AI replace my team?
That's up to you. I firmly believe AI is a tool that makes people more productive and makes the work better, not a replacement for your team. Some owners use it so they don't have to hire as fast. Others use it to cut staff, and some big companies, Klarna for one, have already had to hire people back because AI isn't all the way there yet. I build it to free up time, back your people up, raise productivity, and let your team spend more of their day on the work that makes money.
What does AI consulting and integration look like?
I find where AI can make your business run better, work out how it fits the way your team already works, and build it in. I put guardrails on anything that touches a customer and stay until it holds up. You keep the accounts, the keys and the data.
Are you open to a leadership role?
Yes, depending on what the business needs, what it values, and whether I believe I can actually help in that role. I won't step into a seat unless I firmly believe I can bring real value and move the business forward. Bring me the seat you're looking to fill, fractional or full-time, and a first call will tell us both if it fits.
Who is Hooked Line for?
Owner-run home-service shops: HVAC, plumbing, electrical, roofing and restoration, usually 2 to 15 trucks, where the owner still carries the business phone. Hooked Line answers on the shop's existing number around the clock, sends emergencies to a human first, books or takes a message on ordinary work, and emails the owner a summary of every call. More at hookedline.com.
Where are you based?
I grew up in Alaska. The work happens on video, so where you are doesn't matter much.